Shipping Policy

Effective Date: July 22, 2026

Thank you for shopping with Supplevora. This Shipping Policy explains how we process, ship, and deliver your orders.


1. Order Processing

We aim to process all orders as quickly as possible.

  • Orders are typically processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak periods, promotions, or holidays, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).


2. Shipping Destinations

Supplevora currently ships to customers within the United States.

If shipping becomes available to additional countries, this policy will be updated accordingly.


3. Shipping Costs

Shipping charges are calculated during checkout based on your order and delivery location.

From time to time, we may offer free shipping promotions. Any applicable terms or minimum purchase requirements will be displayed on our website.


4. Estimated Delivery Time

Estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: If available, delivery times will be displayed during checkout.

Delivery estimates begin after your order has been processed and shipped.

Please note that these delivery times are estimates and are not guaranteed.


5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number (when provided by the shipping carrier).

You can use the tracking information to monitor the progress of your shipment.


6. Shipping Delays

While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Carrier delays
  • High shipping volumes
  • Public holidays
  • Customs inspections (for international shipments, if applicable)
  • Incorrect or incomplete shipping information provided by the customer

Supplevora is not responsible for delays caused by shipping carriers or events beyond our reasonable control.


7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply to resend the package.

Supplevora is not responsible for packages delivered to an incorrect address provided by the customer.


8. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us as soon as possible.

Include:

  • Your order number
  • A description of the issue
  • Photographs of any damaged items or packaging (if applicable)

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.


9. Failed Delivery Attempts

If a package cannot be delivered due to an incorrect address, refusal of delivery, or repeated unsuccessful delivery attempts, it may be returned to us.

Any reshipping costs may be the responsibility of the customer.


10. Contact Us

If you have any questions about shipping or your order, please contact us:

Supplevora

Website: https://supplevora.com

Email: support@supplevora.com

We appreciate your business and are committed to delivering your order as quickly and efficiently as possible.